What’s covered
Travel coverage & care built to protect your well-being
Some benefits are not available for purchase in all states.
Our coverage & care unpacked
Your health Your health
COVID-19
Treated like any other illness defined in our plan (see emergency medical expenses)
If you become ill with COVID-19, our plan can cover non-refundable trip cancellation costs, emergency medical expenses and quarantine accommodation costs.
Emergency medical expenses
Up to $250K for international trips (primary)
If you experience sudden illness or injury in-trip, including COVID-19, we can cover prescription drugs, hospitalization and physician costs.
Emergency medical evacuation
Up to $500K
Coverage of transportation in the case of illness or injury that is acute, severe or life threatening when adequate medical treatment is not available in the immediate area.
Your trip Your trip
Trip cancellation
Up to 100% of non-refundable trip costs.
If you need to cancel your trip for covered reasons, including if you get sick, contract COVID-19 or a travel provider goes bankrupt. We can cover flights, hotel bookings, tickets and activities.
Trip delay
Up to $300/day, and a max of $2.1K per trip, for delays of more than 6 hours
When you’re stranded in transit due to reasons outside of your control such as flight delay or theft of passport.
Trip interruption
Up to 150% of your non-refundable trip costs, including additional transportation expenses
When you must unexpectedly cut your trip short or extend it for covered reasons, including if you contract COVID-19.
Pre-existing medical conditions
Coverage for trip cancellations or trip interruptions
Trip cancellations or trip interruptions related to pre-existing conditions can be covered, if you purchase your plan within 14 days of your initial trip deposit (e.g., flights, hotel, etc.) and are medically fit to travel when you buy your plan.
Trip inconvenience & snafus
$200 per trip inconvenience, capped at $600 per trip
When you’re inconvenienced during your trip due to an eligible flight delay, flight cancellation, delay at security or late hotel arrival.
Missed connections
Up to $200, plus $100 if you experience a delay of 6+ consecutive hours.
Coverage of up to $200 if you miss a trip departure because you were delayed for 3 consecutive hours due to covered reasons including flight delay/cancellation, plane mechanical breakdown, inclement weather, strike and more.
Non-medical emergency evacuation
Up to $100K per person
When, due to a covered event, you’re transported from a place of danger to a place of safety. A covered event includes a natural disaster, political or security evacuation.
Your stuff & support Your stuff & 24/7 support
Lost or damaged belongings
Up to $2K total per trip
Reimbursement for lost, stolen or damaged luggage, including clothing, personal items and professional equipment like a phone or laptop.
24/7 assistance
Included in your Faye travel plan
Our team of customer experience specialists are available to you 24/7 with travel advice, tips and help when you need it most - including how to locate a doctor or a pharmacy.
Real-time flight alerts
Included in your Faye travel plan
Our smart app technology tracks your itinerary and provides updates in real-time including flight delays, gate changes and what baggage carousel to head to when you land.
Trip add-ons Add-ons for your trip
We offer a robust, custom plan so you’re not over or underinsured, or paying for things you simply don’t need. It includes your trip, your health and your stuff. You can also supplement your plan with add-ons for even more protection.
Rental car care
Up to $50K
Coverage in the event of accidental damage to your rental car like collision, vandalism, natural disaster or theft related to your rental car. Learn more.
Cancel for any reason
Up to 75% of non-refundable trip costs
The ability to nix your trip for reasons other than those covered in your plan’s trip cancellation coverage, including fear of contracting COVID-19, as long as you purchase this coverage within 14 days of your initial trip deposit and cancel at least 48 hours in advance of your scheduled departure date. Learn more.
Pet care
Up to $2.5K in veterinary expenses & $250 for kenneling
Coverage of veterinary expenses if you take your furry friend along (including pet sickness or injury) or kenneling costs if you arrive back home later than expected. Learn more.
Vacation rental damage protection
Up to $3K
Coverage if you unintentionally damage the vacation rental property you’re staying in or its contents, while in-trip.
Adventure & extreme sports
Up to $250K (international trips) or $50K (domestic trips) for accidental & sickness expenses
Medical and transportation coverage if you become injured while participating in an adventure or extreme sport, like skydiving, bungee jumping, motocross or free diving. Learn more.
Friendly FYI – this list is an example of what's available to a US resident, traveling internationally, buying a policy at least three days before their scheduled departure date. Check out a summary of our International Faye Travel Plan here and our International Faye Travel Protection Plan for New York residents here and for Washington residents here and for Missouri residents here.
Covered reasons for trip cancellation
- Sickness, injury or death of insured, a family member, a travel companion, or a business partner
- Residence or destination becomes uninhabitable
- Complications of pregnancy
- Financial default of an entity that directly provides travel arrangements
- Traffic accident
- Quarantined or hijacked
- Subpoenaed or ordered to appear in court
- Called into active military duty
- Previously granted military leave revoked
- Sickness or injury of accommodation host
- Terrorist incident
- Documented theft of passport
- Felonious assault
- Government travel alert for level 4 or higher
- Mandatory evacuation due to a natural disaster
- Job termination
This is a consolidated list. To review the full covered reasons for trip cancellation, please refer to the appropriate plan document. You can also reach out to a Faye representative directly by email at or via the chat function in the app. [email protected]
