HR Generalist

Description

At Faye, our rapid growth presents a unique opportunity to shape the employee experience and enhance our HR function. We’re looking for a dynamic HR professional to join our Richmond office in a hybrid model, focusing on HR initiatives for our US employees. This position is crucial for fostering a positive and productive work environment for our US-based team members, whether they are working in the office or remotely.

Overview: You will play a critical role in supporting our US operations, working closely with our CX and Claims teams and managers. This role is dedicated to providing comprehensive HR support to our US employees.

Responsibilities

• Employee Relations: Serve as the primary point of contact for employee inquiries, concerns, and disputes within the US, ensuring a supportive work environment.
• Labor Law Compliance: Stay current on federal, state, and local labor laws and regulations. Ensure that HR policies and practices for US employees are fully compliant and advise on necessary updates.
• Policy Development: Assist in developing, implementing, and enforcing HR policies and procedures specific to US operations.
• Onboarding & Offboarding: Manage the entire lifecycle of employee onboarding and offboarding processes for US employees, ensuring a smooth experience for new hires and those exiting.
• Performance Management: Support US managers in conducting performance reviews, setting objectives, and addressing performance issues effectively.
• Benefits Administration: Oversee the administration of employee benefits for US employees, including health insurance and leave policies. Provide information and assistance as needed.
• HR Metrics & Reporting: Track and analyze HR metrics for US operations to provide insights and recommendations for improvement.
• Employee Engagement: Design and implement initiatives to enhance engagement, satisfaction, and retention among US employees.
• HR Projects: Lead or participate in various HR projects related to the US workforce to support growth and strategic objectives.
• Employee Handbook: Manage and update the US employee handbook, ensuring it reflects current policies and procedures and is effectively communicated to all US employees.
• Vendor Relations, Payroll, and Budget Management: Handle vendor relations, manage payroll, and oversee budget management for US operations.
• Employee Experience: Incorporate new ideas to enhance the US employee experience. Organize and coordinate "Happy Hours," company events, team-building activities, and personal events. Manage the budget allocated for US welfare activities effectively.
• Office Support: Oversee day-to-day operations and provide support for the Richmond office.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR, focusing on employee relations, compliance, and HR policy implementation within the US.
• In-depth knowledge of US labor laws and HR best practices.
• Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels.
• Proven ability to handle sensitive and confidential information with discretion.
• Experience working in a fast-paced environment and managing multiple priorities.

Join our team and help shape the future of Faye as we continue to grow and evolve!